Computer-assisted personal interviewing (CAPI) is an interviewing technique in which the respondent or interviewer uses a computer to answer the questions. It is similar to computer-assisted telephone interviewing, except that the interview takes place in person instead of over the telephone. This method is usually preferred over a telephone interview when the questionnaire is long and complex. It has been classified as a personal interviewing technique because an interviewer is usually present to serve as a host and to guide the respondent.

​

Features:

​

• Seamless Integration with telephone surveys (CATI / IVR) and online surveys

• Tools for creating rich-content questionnaires, data analysis and reporting

• Quick and efficient data transfer

• Simultaneous management of several interviews

• Integrated messaging system

 

Benefits:

​

• Real-time access to study results

• Possibility of supervising several projects with dashboards

• Allows changing questionnaires during a survey

• Fully computerized synchronization